HOSTED EXCHANGE

The BEST CORPORATE E-MAIL

Hosted Exchange corporate mail platform

The Hosted Exchange platform is a complete corporate email service for small and medium enterprises using Microsoft Exchange Server and Microsoft Outlook - the most popular email environment in business. By implementing the service in the white-label model and offering it from the dcs.pl hosting infrastructure, the operator can quickly offer its customers a complete service - equipped with self-provisioning and self-care interfaces. We will take care of the integration of the platform with the operator's provisioning and billing. As the only Polish service provider we have successfully included Hosted Exchange service in the offer of two operators - Orange and Plus.

In addition to complete technological deployment, we also offer consulting services for the implementation of Microsoft hosted services in the offer of operators, we support the preparation of tariff plans, provide a set of marketing information and guides for customers, and conduct training and workshops for vendors. We are also ready to deploy the HE platform in the operator datacenter.

The HE platform was designed as a basis for building service packages that respond to specific business needs. One such product is the Virtual Reception, offered by the telecommunications operator Orange.

Why use Hosted Exchange

• proven Microsoft Exchange Server mail solution - used by more than 75 million users worldwide - without the need to incur the deployment and maintenance costs
• a service offered in a hosted model - no need to invest in infrastructure and licenses
• server infrastructure maintained in a professional datacenter
• management, maintenance and support provided 24/7 by a team of certified specialists
• a guarantee of service quality confirmed by the Microsoft Gold Partner certificate in the Hosting competency
• a service offered in a white label model – the operator offers its customers a service under his own brand without disclosing the dcs.pl brand
• a complete set of self-provisioning and self-care web interfaces
• support for operators' sales departments through a system of training and supporting materials, such as profitability calculators or competitive benchmarking
• easy-to-use intuitive management panel interfaces: administration and user interfaces

What the operator receives from dcs.pl

• User registration interface
• Dedicated management panel available through the browser
• Possibility of resetting passwords via SMS
• Interface for the Customer Service Office
• Trainings for the sales network
• Marketing materials and knowledge base available via WWW

What the customer receives from the operator

• Mailbox in a selected tariff plan
• Microsoft Outlook 2010/2007 Software
• Outlook's self-configurator
• Autologin to Outlook
• Spam and antivirus protection

dcs.pl provides service support for the operator and its customers

• Helpline 801
• 24/7 technical support
• Guaranteed SLA
• Daily backup
• Additional services, e.g. migrations from other mail systems

The customer has access to the service via:

• Microsoft Outlook
• POP3/IMAP4/SMTP
• Outlook Web Access
• Outlook Mobile Access
• iPhone, Android, Windows Phone
• a BlackBerry smartphone

Advantages of the Hosted Exchange mailbox

• large mailbox with business functions: calendar, contacts, tasks, notes
• the contents of the box are stored on a server, so that the loss of a computer or a phone does not mean the loss of mail
• automatic content synchronization between the server box and a computer with Microsoft Outlook or a phone
• possibility of work with a mailbox without a network connection (off-line)
• sharing contacts, calendar and tasks with colleagues - sharing and teamwork function
• the Microsoft Outlook licence made available as part of the price of the service