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IT Support Services and IT Outsourcing

Professional IT services for companies

We offer comprehensive IT services for your company regardless of the size and nature of your business. We provide support services performed by specialists and qualified IT engineers.

Support for IT departments in your company

For companies with their own IT departments, we offer IT support within the agreed scope. This enables companies to delegate some of their responsibilities to us, an external company with qualified IT engineers.

System implementations

We offer customers the opportunity to transform their IT infrastructure and implement an innovative IT model as a service. A modern IT environment should give you an advantage over your competitors, so it is worth giving up isolated IT infrastructure in favour of a flexible and fully managed virtual environment.

Server and IT infrastructure administration

At dcs.pl we have many years of experience in administering the IT infrastructure of small and medium-sized enterprises. We offer a full range of services in this area.

Deployments, maintenance, integrations and migrations :

  • Microsoft Exchange, SharePoint, Office 365, Lync, Skype
  • Microsoft SCOM, SCCM, DPM, VMM
  • Professional datacenters (hosting, collocation, outsourcing)
  • Antivirus systems (Bitdefender), antispam systems (Barracuda) and loadbalancers (KEMP) for Exchange
  • Corporate e-mail, fax systems, business applications, office software
  • Cloud applications (company mail, documents, company calendar in the Microsoft Cloud)
  • Intranet systems, internet stores and WWW sites

Administration:

  • Microsoft Windows and Linux servers
  • Microsoft Exchange, SQL servers
  • continuous monitoring of key IT infrastructure elements and their security
  • repairing computer system failures
  • backup and data archivising activities

We also offer:

  • advisory services, technological and service consulting
  • support and representation of the customer in contacts with suppliers of IT services and equipment
  • designing, monitoring & servicing computer and phone networks

Are you interested in IT support services? Contact us

What to choose: Full or partial IT outsourcing

Full IT outsourcing is an offer addressed to companies and institutions that do not have an IT department or do not have the necessary competencies. If your company already has a small IT department or its infrastructure is taken care of by an IT specialist, we offer partial IT outsourcing or periodic IT support as a supplement and extension of the competencies of your own IT department. Then we jointly determine what areas bwill be covered by IT support. Such a solution will optimize the work of your IT department.

With both full and partial IT outsourcing, you will see its advantages, including:

  • lower IT department maintenance costs
  • security guarantee
  • suport continuity

Thanks to the accumulation of knowledge and experience, the competence of your IT department will increase noticeably.

Check out the services we offer and contact us to make the right choice.

Pakiet

Starter

Standard

Premium

Custom

telephone consultations between 9 am and 5 pm / Mon-Fri

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remote support

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advisory services on the choice of ICT solutions

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webpage and Exchange/POP3/IMAP e-mail accounts management

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antispam prevention

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antivirus prevention

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LAN network management and Internet access support

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administration of company servers

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periodical conservation of computer software

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data security copies on the customer's NAS/SAN devices

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stock-taking of the company software

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support for virtual machines (VMware, Hyper-V)

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Microsoft server management (Exchange, SharePoint, Skype for Business, SQL, IIS)

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24/7 technical suport and telephone consultations

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short response time

4 h

2 h

1 h

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Advantages of IT outsourcing :

  • cost optimization (no fixed expenses related to IT staff)
  • security and confidentiality of the processed data - we sign an agreement on the entrustment of personal data
  • 24h/365 permanent IT care (no vacation or sick leave related to a job)
  • in-depth knowledge, extensive competencies and a vast experience of our IT engineers
  • monitoring of the IT infrastructure key elements
  • continuous IT support and rapid response to requests and breakdowns

Thanks to us you can focus on your company’s major business

Are you interested in IT outsourcing? Contact us