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IT solutions and outsourcing services

Professional IT Support for Businesses

We offer comprehensive IT support for companies of all sizes and industries, with assistance from our team of specialists and experienced IT engineers.

Support for Your Company's IT Departments

For companies with their own IT departments, we provide customized IT support according to agreed terms, allowing you to delegate specific responsibilities to us, an external team of qualified IT engineers.

Server and IT Infrastructure Administration

At dcs.pl, we have years of experience in managing IT infrastructure for small and medium-sized enterprises, offering a full range of services.

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Implementations, Maintenance, Integrations, and Migrations:

  • Microsoft Exchange, SharePoint, Microsoft 365
  • Microsoft SCOM, SCCM, DPM, VMM
  • Professional Data Centers (hosting, colocation, outsourcing)
  • Antivirus systems (Bitdefender), anti-spam solutions (Barracuda), and load balancers (KEMP) for Exchange
  • Corporate email, fax systems, business applications, office software
  • Cloud applications (corporate email, documents, Microsoft cloud calendar)
  • Intranet systems, e-commerce platforms, and websites

Administration:

  • Microsoft Windows and Linux servers
  • Microsoft Exchange and Microsoft SQL Server
  • Continuous monitoring of key IT infrastructure components and their security
  • Troubleshooting computer system failures
  • Backup and data archiving services

We also offer:

  • Consulting and technical support services
  • Client support and representation in dealings with IT service and equipment providers
  • Design, monitoring, and maintenance of computer and telephone networks

CTA Interested in IT Support? Contact Us.

Which to Choose: Full or Partial IT Outsourcing?

Full IT outsourcing is designed for companies and institutions that either lack an IT department or do not have the necessary expertise. If your company already has a small IT team or an IT professional managing the infrastructure, we offer partial IT outsourcing or periodic support as a complement to enhance your existing team's capabilities. Together, we will identify the areas that will receive IT support, optimizing the performance of your IT department.

With both full and partial IT outsourcing, you will experience benefits such as:

  • Reduced maintenance costs for your department
  • Guaranteed security
  • Continuous support

By leveraging our knowledge and experience, your IT department's competencies will significantly increase.

Explore our range of services and contact us to find the best solution for your needs.

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Starter

Standard

Premium

Custom

telephone consultations between 9 am and 5 pm / Mon-Fri

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remote support

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advisory services on the choice of ICT solutions

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webpage and Exchange/POP3/IMAP e-mail accounts management

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antispam prevention

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antivirus prevention

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LAN network management and Internet access support

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administration of company servers

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periodical conservation of computer software

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data security copies on the customer's NAS/SAN devices

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stock-taking of the company software

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support for virtual machines (VMware, Hyper-V)

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Microsoft server management (Exchange, SharePoint, Skype for Business, SQL, IIS)

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24/7 technical suport and telephone consultations

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short response time

4 h

2 h

1 h

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  • Phone consultations are available from 9 AM to 5 PM, Monday to Friday
  • Remote assistance
  • Guidance on selecting teleinformatic solutions
  • Exchange/POP3/ IMAP email account management  and website management
  • Prevention against antispam
  • Prevention against antiviruses  
  • LAN network and internet management support
  • Administration of company servers
  • Regular maintenance of computer software
  • Secure data backups on NAS/SAN devices
  • Inventory management of company software
  • Management of virtual machines (VMware, Hyper-V)
  • Administration of Microsoft servers (Exchange, SharePoint, SQL, IIS)
  • 24/7 technical support
  • Response time to handle malfunctions

Benefits of IT Outsourcing:

  • Cost Optimization (eliminates fixed expenses associated with hiring an in-house IT professional)
  • Data Security and Confidentiality: We sign data processing agreements to ensure the security and confidentiality of your information
  • 24/7 IT Support: Enjoy continuous IT oversight without vacations or sick leave
  • Extensive knowledge, rich expertise and vast experience of our IT engineers
  • Monitoring of Key IT Infrastructure:
  • Constant IT Support and prompt assistance and quick responses to issues

If you have legacy software, check out our offerings here.

With our support, you can focus on your core business activities.

Are you interested in IT outsourcing? Contact us